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National Data opt out 

NHS Digital will give its programme a facelift this summer, it announced in late May, so people only have a few weeks to opt-out.

The "new and improved" data collection system, named General Practice Data for Planning and Research (GPDPR), debuts on July 1 2021.

Patients need to opt out a couple of weeks earlier, on June 23, giving them just three weeks.

The NHS says: "You can still register your opt-out at any time after this date and it will prevent any more data being shared with NHS Digital.

"You can also register a National Data Opt-out, which will prevent NHS Digital from sharing your identifiable patient data for planning and research purposes."

If you wish to opt out then please collect a form from Reception to sign and return or complete an online declaration below:



Important information about the coronavirus (COVID-19)


The NHS in Berkshire and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring as many services as possible are available to the public. Steps have been taken to minimise the risk to patients and staff and we are working with individual patients to appropriately manage their care.

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.

Please do not book a GP appointment or attend your GP practice.

In accordance with latest NHS guidance please wear a face covering when you come to our premises unless you have a medical exemption.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.

But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Only call 111 direct if you are advised to do so by the online service or you cannot go online.

For the latest COVID-19 advice please visit

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.

A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines.

This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Important information for patients about GP appointments

As you will be are aware, COVID-19 (Coronavirus) is a new illness that is spreading across the UK. As such, Great Hollands Practice are taking actions to protect our patients, our staff and our community by introducing a new telephone triage system for GP appointments. Our aim is to significantly reduce the footfall through our surgery in order to reduce the risk of spreading the virus, in line with national guidance.
All GP appointments will initially be on the telephone. If you have an appointment booked with a GP, please do not come to the surgery – please stay at home and the doctor will call you at the allocated time. The GP will do all they can to help you over the phone – however, should they feel the need to see you face to face for an examination, you will be invited to the surgery for review.  Face to face appointments are still available for patients where clinically indicated or for patients who are hard of hearing and where a telephone appointment would not be appropriate so please do request via Reception.
Nursing appointments will continue as planned but we ask you to consider the national guidance before visiting the practice
We thank you for your co-operation and understanding. As you are aware, the situation is evolving daily and we will keep you updated via our website and text messaging service.

Access to General Practice  - a message from Dr Arora

Since the COVID-19 pandemic arrived in Britain, there have been a number of changes that we have all made, to the way we do things. One of those includes the way you can get in touch with your local doctor.

Using online, phone and video consultations, we can now 'see' patients while complying with the necessary social distancing restrictions which remain in place. This protects patients and staff alike, and tackles the spread of the Coronavirus.

In fact, all initial consultations are conducted by phone or online.

This allows us to assess patients for potential coronavirus, with people invited to face-to-face appointments only when it really is necessary.

If you have an internet connection, you can contact us about an illness or injury that won’t go away, by visiting our practice website and clicking on eConsult. Here you can tell us as much as you can about your condition to help us direct you to the right person quickly.

If you would like to order a repeat prescription, you can continue to use the NHS APP as previously.

If you do not have access to the internet, don’t worry - you can continue to phone your surgery.

Remember, if you have a minor illness or injury, speak to your local pharmacist, use NHS 111 online or call NHS111, who will be able to ensure you are looked after by the most appropriate service. This frees up capacity for us in GP surgeries to look after those patients who need it the most.

Although we are in the middle of a pandemic, we want to reassure you that when needed, we are still referring patients for further tests or to specialist services. Whether it’s your diabetes or your medicines management, we are here for you.

However if your condition is stable, you may not have as much contact as you normally would with your GP, nurse or other member of the team. But remember, if you are worried about something please do get in touch.

Thank you.

Dr K. Arora


Please check out the newly installed equipment at the Practice to check your own blood pressure or weight . Please see further information under "Clinics and Services" on this website or ask at Reception.

Great Hollands Patient Group and Practice Newsletter

The latest Autumn edition of our Newsletter is now out and is available to read or download here by clicking on the "Newsletter" link above.

Named GP for all patients

As part of the commitment to more personalised care for more patients with long term conditions, NHS Employers and GPC have agreed that all patients will have a named accountable GP.

We are required to ensure there is a named, accountable GP assigned to each patient.

The named accountable GP takes lead responsibility for ensuring that all appropriate services required under the contract are delivered to each of their patients where required (based on the clinical judgement of the named accountable GP) they will:
  • work with relevant associated health and social care professionals to deliver a multi-disciplinary care package that meets the needs of the patient

  • ensure that the physical and psychological needs of the patient are recognised and responded to by the relevant clinician in the practice

  • ensure the patient has access to a health check

Press release: Temporary suspension of minor injury and illness services at Bracknell Urgent Care Centre

Minor illness and injury services at the Bracknell Urgent Care Centre are to be temporarily suspended as part of the national effort to combat Covid-19 (coronavirus).

In recent weeks, local health services have changed the way they work in order to support the national effort to halt the spread and the impact of the virus.

Hospitals have postponed elective surgery, GPs have moved to a phone or online initial appointment system and many other services are operating remotely – all in line with national guidance.

Across the country, NHS staff have been redeployed into new, temporary roles, to increase the response to Covid-19 and to support those treating the most seriously ill patients.

The impact of the virus and the national lockdown – with most people now staying at home as instructed – has resulted in attendances at the Bracknell Urgent Care Centre falling by 75 per cent.

In order to make the best use of resources, local NHS commissioners have taken the decision to temporarily suspend minor illness and injury services at Bracknell Urgent Care Centre from the end of Friday 1 May. This will allow clinicians from the unit to be redeployed to where their skills can be put to the best use.

Our top priority is to keep our patients and staff safe and to ensure patients get the care they need. Patients will still be able to access treatment for minor illness via their GP surgery, which they can access by phone or online. Further information is available on their practice website and help is also available via the NHS111 service, by dialling 111 or visiting:

Anybody needing treatment for injuries such as suspected fractures or broken bones should still attend their local Accident and Emergency unit in the normal way (Wexham Park Hospital, Slough, Frimley Park Hospital, Frimley, or the Royal Berkshire Hospital, Reading).

The change will mean some patients will have to travel further for treatment. However, this is a temporary measure aimed at making the best use of valuable clinical expertise and resources during extraordinary times.


NHS East Berkshire Clinical Commissioning Group, which plans and funds the majority of health services provided to local people, will continue to monitor the situation and will work with local people, the local authority, NHS England and other partners to ensure that East Berkshire residents who use Bracknell Urgent Care Centre will continue to receive the services they need.


This is a temporary change to the service for our local population and we will continue to monitor and review the impact. The CCG would like to thank local residents for their understanding while these changes are in place and also for their continued support to the lockdown measures in order to stop the spread of the virus.



Details of services still available at Brants Bridge are below. These services are by pre-booked appointment only. Patients will no longer be able to walk into Bracknell Urgent Care Centre to receive minor injury or minor illness care

Services remaining at Brants Bridge, Bracknell provided by Royal Berkshire



Opening hours



Between 8.30 - 16.30


 Limited service for patients referred to Royal Berkshire Hospital

Between 8.00 - 16.30


 As described above

Between 8.00 - 17.00



Between 8.30 - 17.00



Between 7.00 - 19.00


Urgent clinics

Between 8.00 - 17.00


Virtual and urgent Face to Face Clinics

Between 8.00 - 17.00


Virtual and urgent F2F Clinics

Between 8.00 - 17.00


Virtual and urgent F2F Clinics (2ww)

Between 8.00 - 17.00

General Surgery

Virtual and urgent F2F Clinics

Between 8.00 - 17.00


Urgent F2F Clinics

Between 8.00 - 17.00


Midwife clinic

Between 8.00 - 17.00


Virtual and urgent F2F Clinics

Between 8.00 - 17.00


Virtual and urgent F2F Clinics

Between 8.00 - 17.00


Urgent F2F clinics

Between 8.00 - 17.00


Urgent F2F clinics

Between 8.00 - 17.00


Urgent F2F clinics

Between 8.00 - 17.00


Urgent F2F clinics

Between 8.00 - 17.00

Services remaining at Brants Bridge, Bracknell provided by Frimley Health


Midwife clinic

Between 8.00 - 18.00

Services remaining at Brants Bridge provided by East Berkshire Primary Care Out of Hours

Out of Hours Primary Care

By appointment only (accessed via 111 / Integrated Urgent Care)

Out of Hours periods – 18.30 to 08.00 weekdays;

24/7 weekends and Bank Holidays


Help and support for Domestic Abuse (During CV19 Pandemic):

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