When We Are Closedclosed_sign

When we are closed please telephone 111.

Outside normal surgery hours you can still phone the surgery, but you will be directed to the out-of-hours service. The out-of-hours period is from 6.30pm to 8.00am on weekdays and all day at weekends and on bank holidays.

If it is not an immediate emergency then please call NHS 111.  
NHS 111 is available 24 hours a day, seven days a week. It can provide medical advice and details of the best local service that can provide care. Telephone consultations and triage (an assessment of how urgent your medical problem is) are an important part of all out-of-hours care.

 

Bracknell Extended hours Access Clinics:   

Additional routine evening and Saturday appointments are now available with GPs and Practice Nurses in Bracknell. Appointments are pre-booked and can be booked through this GP surgery. Please note this service cannot accept walk-in patients. This service is provided by Berkshire Primary Care Ltd:

https://www.eastberkshireccg.nhs.uk/local-services/extended-access-appointments-gp-services/extended-access-bracknell-ascot/

Press release: Temporary suspension of minor injury and illness services at Bracknell Urgent Care Centre

Minor illness and injury services at the Bracknell Urgent Care Centre are to be temporarily suspended as part of the national effort to combat Covid-19 (coronavirus).

In recent weeks, local health services have changed the way they work in order to support the national effort to halt the spread and the impact of the virus.

Hospitals have postponed elective surgery, GPs have moved to a phone or online initial appointment system and many other services are operating remotely – all in line with national guidance.

Across the country, NHS staff have been redeployed into new, temporary roles, to increase the response to Covid-19 and to support those treating the most seriously ill patients.

The impact of the virus and the national lockdown – with most people now staying at home as instructed – has resulted in attendances at the Bracknell Urgent Care Centre falling by 75 per cent.

In order to make the best use of resources, local NHS commissioners have taken the decision to temporarily suspend minor illness and injury services at Bracknell Urgent Care Centre from the end of Friday 1 May. This will allow clinicians from the unit to be redeployed to where their skills can be put to the best use.

Our top priority is to keep our patients and staff safe and to ensure patients get the care they need. Patients will still be able to access treatment for minor illness via their GP surgery, which they can access by phone or online. Further information is available on their practice website and help is also available via the NHS111 service, by dialling 111 or visiting: www.111.nhs.uk.

Anybody needing treatment for injuries such as suspected fractures or broken bones should still attend their local Accident and Emergency unit in the normal way (Wexham Park Hospital, Slough, Frimley Park Hospital, Frimley, or the Royal Berkshire Hospital, Reading).

The change will mean some patients will have to travel further for treatment. However, this is a temporary measure aimed at making the best use of valuable clinical expertise and resources during extraordinary times.

 

NHS East Berkshire Clinical Commissioning Group, which plans and funds the majority of health services provided to local people, will continue to monitor the situation and will work with local people, the local authority, NHS England and other partners to ensure that East Berkshire residents who use Bracknell Urgent Care Centre will continue to receive the services they need.

 

This is a temporary change to the service for our local population and we will continue to monitor and review the impact. The CCG would like to thank local residents for their understanding while these changes are in place and also for their continued support to the lockdown measures in order to stop the spread of the virus.

 

Note:

Details of services still available at Brants Bridge are below. These services are by pre-booked appointment only. Patients will no longer be able to walk into Bracknell Urgent Care Centre to receive minor injury or minor illness care

Services remaining at Brants Bridge, Bracknell provided by Royal Berkshire

Speciality

Service

Opening hours

Chemotherapy

 

Between 8.30 - 16.30

Phlebotomy

 Limited service for patients referred to Royal Berkshire Hospital

Between 8.00 - 16.30

Radiology

 As described above

Between 8.00 - 17.00

Radiotherapy

 

Between 8.30 - 17.00

Renal

Dialysis

Between 7.00 - 19.00

Audiology

Urgent clinics

Between 8.00 - 17.00

Bariatric

Virtual and urgent Face to Face Clinics

Between 8.00 - 17.00

Cardiology

Virtual and urgent F2F Clinics

Between 8.00 - 17.00

Dermatology

Virtual and urgent F2F Clinics (2ww)

Between 8.00 - 17.00

General Surgery

Virtual and urgent F2F Clinics

Between 8.00 - 17.00

Haematology

Urgent F2F Clinics

Between 8.00 - 17.00

Maternity

Midwife clinic

Between 8.00 - 17.00

Neurology

Virtual and urgent F2F Clinics

Between 8.00 - 17.00

Pain

Virtual and urgent F2F Clinics

Between 8.00 - 17.00

Rheumatology

Urgent F2F clinics

Between 8.00 - 17.00

Renal

Urgent F2F clinics

Between 8.00 - 17.00

T&O

Urgent F2F clinics

Between 8.00 - 17.00

Urology

Urgent F2F clinics

Between 8.00 - 17.00

Services remaining at Brants Bridge, Bracknell provided by Frimley Health

Maternity

Midwife clinic

Between 8.00 - 18.00

Services remaining at Brants Bridge provided by East Berkshire Primary Care Out of Hours

Out of Hours Primary Care

By appointment only (accessed via 111 / Integrated Urgent Care)

Out of Hours periods – 18.30 to 08.00 weekdays;

24/7 weekends and Bank Holidays

 

 

Accident and Emergency Departments

Wexham Park Hospital, Wexham Street, Slough, SL2 4HL
Open 24 Hours a Day
Tel: 01753 634018

Royal Berkshire Hospital, London Road, Reading, RG1 4AN
Open 24 Hours a Day 
Tel: 0118 9878616

Frimley Park Hospital, Portsmouth Road Frimley, GU16 7UJ
Open 24 Hours a Day
Tel: 01276 604113

 

Slough Walk in Centre

The nearest walk-in centre is at Upton Hospital, Slough. Tel: 01753 635505.

Help and Advice from your Pharmacy

Your local pharmacy can help with minor illnesses that do not require seeing a doctor such as diarrhoea, headache, bites and stings and minor infections.

 

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website